Returns Policy (48 Hours Only)

Thank you for shopping at Joud Gift Shop. We want you to be completely satisfied with your purchase. Please note that due to the nature of our products, returns are only accepted for non-chocolate items within 48 hours of receiving your order, subject to the following conditions:

Conditions for Returns:

Timeframe: You must initiate the return process within 48 hours of receiving your order.
Eligible Items: Non-chocolate items such as gifts, accessories, and non-edible products are eligible for return.
Condition of Items: Items must be unused, undamaged, and in their original packaging with all tags attached (if applicable).
Proof of Purchase: You must provide a receipt or proof of purchase.

    Exclusions:

    Chocolate Items: Due to hygiene and safety reasons, chocolate items cannot be returned.

      How to Initiate a Return:

      • Contact our customer service team at [email address] or [phone number] to notify us of your intention to return an item.
      • Our team will provide you with further instructions on how to return eligible items.

      Refund Process:

      • Once we receive your returned item and verify its condition, we will process your refund.
      • Refunds will be issued in the original form of payment.

      Need help?

      Contact us at Marketing@abralkon.com for questions related to returns.